Fundamentals of Card Payment

What everyone should know when entering this space

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The card payment industry is an interesting space, but it can be difficult sometimes to get the right information in order to build a mental picture of how all the pieces interact. Unlike other deep, technical courses you may have seen on our platform, this course was really designed to help you get your bearings.

This introductory course was designed for technical staff, their managers and executives who are new to the card payment space.

Learning outcomes for participants

  • Understand the big picture, who all the players are and what information they expect
  • Get a high-level view of technical concepts used in card payment, like cryptography
  • Get familiar with the technology used for card payment
  • Understand the complexity of processing transactions on a global scale
  • Get a glimpse of what certification and compliance are

Intended audience

This introductory course was designed for technical staff, their managers and executives who are new to the card payment space or who want to get a good overview of the principles and technology involved.


The course contains nearly 2 hours of video material, delivered in bite sizes and split into chapters. The full break-down is provided below. With the addition of the chapter quizzes, the course is usually completed in 2 to 3 hours.

Your Instructor

Herve Zenner
Herve Zenner

I have a passion for helping people reach their full potential. As a strong believer of the concept of sustainable leadership, I can feel the pain of employees who cannot perform at their best because of the difficulty of knowledge transfer. In my previous role in product marketing for a very complex payment simulator, I was faced with bridging this knowledge gap on a regular basis. The payment industry is one where the barrier to entry is high, and it should not be this way because it hinders growth for everyone.

My most prized accomplishment in my career is the development of a formalized payment education program for South Africa, which has seen over a hundred students with IT backgrounds turned into payment experts able to proficiently operate our payment simulator. This was made possible thanks to many other education experiences, technical or process-oriented.

Because I am an INTJ in the Myers-Briggs model, you can be sure that the content of my courses is fully thought-out and takes into consideration all aspects needed to reach the targets. I am really good at putting myself in my students’ shoes, to find the path that will take them from where they are to where they want to be.

Want to know more about my credentials?

During my 10 years of strong, technical experience in the card payment industry, I worked in development and QA for the two leading chip card manufacturers, Gemalto and Oberthur. I also held a position of security analyst for EMV products in a lab, which provided a deep understanding of the internal working of payment cards.

My longest position was with Acquirer Systems, a small company which created the best, and most complete, payment simulator on the market (it now belongs to UL). During that time, I held just about every position that there is to fill in a small company, doing software development, QA, customer support, then moving to consulting, pre-sales and education. I built a complete library of deep, technical knowledge in all aspects of card payment transactions, from the card in your pocket to the authorization by the banks.

I am also fully qualified for the positions I have held until now, and fully prepared for the challenges of the future. I hold an MSc in engineering from a French college, and an Executive MBA from Trinity College Dublin.

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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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